HOW TO ORDER ONLINE
Ordering online is simple, fast and very secure.
Ordering on-line couldn’t be is simpler. Please follow our step by step guidelines below:
Thank you for shopping with us – we hope you are enjoying the experience. To go ahead and order, please click the add to basket icon (as shown here). It is at this point that you will be asked to add the chosen product (s) and option (s), where applicable, to your personal on-line basket. You can review your basket at any time by clicking on the basket icon at the top left hand side of the ordering page (see icon here) . If you wish to amend your shopping items, you can do so very easily.
When you have finished your selection, please double check carefully that you have selected exactly what you want to buy. Once you are happy with your selection, you will be ready to proceed with your payment. To do this, simply click on the checkout button (as shown here) where you will enter our secure server. Please note, for your added security, that the lock icon on your browser is to highlight that you are in a secure area.
If you are an Existing Customer
If you are an existing customer, then you will be asked to verify your email address and password.
If you are a New UserIf you are shopping with us for the first time, you will be asked to create an account. Should you decide to shop with us again, and we hope that you do, this will enable you to order more quickly next time.
Creating an on-line account
Please complete the on-line form fully with the necessary details and click continue. Once an account has been created, you will be able to verify your basket selection.
PaymentOnce you have selected your payment choice and payment have been successfully executed, you will automatically receive an order confirmation email. This will include your order reference number, order details, shipping address and estimated delivery time.
In most cases, several days prior to delivery, you will be contacted with regard to a precise delivery date.
Thank you for your order. We hope you visit our store again soon.
If you have any queries whatsoever on either our store or ordering on-line procedures, please telephone us on 01636 822883 (Mon-Fri 08:00 - 18:00) or email us. Our friendly Customer Care Team is available to take your enquiry.